Privacy Policy
Zero XXI Entertainment LLC, doing business as Zero XXI Studios. Effective date: October 22, 2026
Zero XXI Entertainment LLC, doing business as Zero XXI Studios ("Zero XXI," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit zeroxxi.com, contact us, book our studio or services, or receive text messages from us.
1. Information We Collect
Information you give us: your name, phone number, email address, and the details you share when you message us through our website chat, request a quote, or book studio time, equipment, or production services.
Booking and payment information: dates, services requested, and billing details. Payments are processed by third-party payment processors; we do not store full card numbers.
Automatically collected information: basic website data such as browser type, device type, pages visited, and IP address, collected through cookies and similar tools.
2. How We Use Your Information
Respond to your questions and requests
Schedule, confirm, and manage studio rentals, equipment rentals, and production services
Send appointment reminders, booking updates, and customer care messages
Send occasional updates about studio availability, events, and offers, if you have opted in
Improve our website and services
Meet legal and tax requirements
3. SMS / Text Messaging
When you provide your phone number and check the consent box on our website chat widget, you agree to receive text messages from Zero XXI Studios. Messages may include responses to your inquiries, booking confirmations, appointment reminders, customer care, and occasional promotional messages.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to unsubscribe. Reply HELP for help.
Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information. We share information only:
With service providers who help us run our business (for example, our CRM and messaging platform, scheduling tools, and payment processors), and only as needed to provide those services
When required by law, subpoena, or to protect our rights and safety
As stated above, SMS opt-in data and consent are never shared with third parties.
5. Cookies
Our website may use cookies to keep the site working and to understand how visitors use it. You can turn off cookies in your browser settings, though some features may not work as expected.
6. Data Security and Retention
We use reasonable safeguards to protect your information. We keep it only as long as needed for the purposes in this policy or as required by law.
7. Your California Privacy Rights
If you are a California resident, you may have the right to request access to, correction of, or deletion of your personal information, and to know how it is used. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the information below. We will not discriminate against you for exercising your rights.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last updated.
10. Contact Us
Zero XXI Studios
590 Nevada Street, Suite C
Redlands, CA 92373
Email: Admin@zeroxxientertainment.com